Alliance Governance: Balancing Control and Trust
Every alliance requires that at the outset there are ways and means to establish sufficient trust for the parties to share information fully and to make timely decisions regarding joint investments and activities.
Thursday January 21, 2010
5:30pm - 9:00pm (Eastern Time)
Every alliance requires that at the outset there are ways and means to
establish sufficient trust for the parties to share information fully
and to make timely decisions regarding joint investments and
activities. Additionally, there are always times during the life cycle
of an alliance when trust is challenged (key people change, surprises
happen, partners become complacent and let communications lapse, etc.).
So how do alliance managers develop and preserve a sufficient level of
trust and deal with situations where trust erodes and needs to be
shored up again?
When designing an alliance governance structure, managers have to
choose between approaches based on control or on trust. This
presentations proposes a framework to help managers decide which of the
two is appropriate in a particular situation. Are control and trust
substitutes or complements? What is the link between control, trust and
risk? Our approach proposes that whether control and trust are
substitutes or complements depends on the level and type of risk an
alliance faces. In high risk situations companies use complex
combinations of control and trust in a complementary way.
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Alex Todd is a serial innovator and entrepreneur. He is a thought
leader in rebuilding trust for business and architect of the Trust
Enablement® Framework, a universal scheme for diagnosing and designing
conditions for trust. He used this Framework to derive the Governance
Lifecycle Model for identifying corporate governance styles and the
Aspirational Corporate Governance Framework for organizational
sustainability.
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Trust Enablement® is founded on information theory and was inspired by
his work with public key infrastructure (PKI) at IBM. It has also
helped him share valuable insights about various areas of business that
include leadership, collaboration, sales and marketing, public
relations, online social networks, electronic commerce, supply chain
management, risk management, and business strategy. His work has been
published by McMaster University, Conference Board of Canada, Institute
of Chartered Secretaries and Administrators (ICSA), Institutional
Shareholder Services (ISS), and John Wiley & Sons.
LOCATION:
Microsoft MSN Offices
222 Bay Street,
12th Floor
Toronto, ON
M5J 1A1
Canada
AGENDA:
5:30pm – 6:30pm: Drinks, food and networking
6:30pm – 8:00pm: Alliance Governance: Balancing Control and Trust in Dealing with Risk
8:00pm: Networking
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