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Huawei’s Strategy for Partnering Success (Part Two): Focusing on Customer Challenges that ‘Only Innovative Partnering Solutions Can Solve’

Posted By Genevieve Fraser, Tuesday, March 6, 2018
Updated: Saturday, March 3, 2018

This is the second of a two-part blog post based on my recent interview with Greg Fox, CSAP, a longtime ASAP member who is currently vice president of strategic alliances at Huawei Technologies, headquartered in Shenzhen, Guangdong, China. For the past two years, Fox has lead Huawei’s efforts to build information and communications technologies (ICT) industry-leading alliance management competencies and global partnering capabilities.

 

Organizations that Huawei is most apt to forge alliances with are heavily driven and influenced by the needs of their business groups and associated business units, where Huawei products and solutions are incubated, produced, and delivered to the market.

 

According to Fox, during the early phases, he and his team were focused on traditional alliances in the IT space, including independent software vendors (ISVs), systems integrators (SIs), and key technology partners. As the business evolved and expanded beyond this core, it brought in a new era of partnering with non-traditional partners focused on specific industries.

 

“For example, we partner with GE Digital to push the industrial industry towards digitization and automation, with KUKA for smart factories to enable acceptance of the smart production applications in the manufacturing sector, and with the likes of Honeywell to bring to market smart building offerings that take advantage of the latest IoT [Internet of Things] technologies to help make buildings more sustainable, secure and energy efficient,” he said. “In our digital transformation platform effort, we are open to any mutually advantageous partnering arrangement, where we together can combine our capabilities and value to deliver customer success.”

 

Fox explained that some partners are global and cross-industry in nature, while others focus on specific industry business needs, where a relationship may just be tied to that industry. “We are finding that in this age of digital transformation and the desire for increased innovation, productivity, and growth, there are not absolute boundaries that exist. What we do today with a partner in one industry, as the business grows, and we prove things and show success, this may also lead to expanding that partnership to include another industry, and it can scale in breadth and scope, but also in depth.”

 

The most attractive areas of cooperation for Huawei today, and for the foreseeable future, are areas in which customers are experiencing their biggest business challenges that only innovative partnering solutions can solve. One of the central business challenges they face is how to foster innovation and achieve growth, and many are placing digital transformation at the center of their strategies through 2020. Yet, according to Forrester research, only 27% of businesses have a coherent digital transformation strategy in place for creating customer value. This is a major concern, and there is fear of becoming obsolete if this gap is not addressed.

 

Huawei’s goal is to be the digital transformation platform that connects intelligence, data, and devices, and that enables its customers to increase engagement with partners and develop applications that foster innovation. “The beauty of digital transformation is that its customer-centric marketing and business processes require the ability to work across business verticals and silos, which requires partners and ecosystems to achieve,” Fox said.

 

To learn more about Huawei’s partnering efforts, read part one of this blog as well as Genevieve Fraser’s Member Spotlight in the Q4 2017 issue of Strategic Alliance Magazine. Greg Fox also co-presented, with Andrew Yeomans, CSAP, of Merck Serono, the January 18, 2018 ASAP Netcast webinar “Building the Engines of Collaboration Inside and Beyond the Borders of Mainland China.”

Tags:  alliance management  cloud  digital transformation  GE Digital  global partnering capabilities  governance structures  Greg Fox  Honeywell  Huawei Technologies  ICT  independent software vendors (ISVs)  manage alliance relationship  partnerships  strategic alliances  systems integrators (SIs)  technology partners 

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Collaborating at Digital Transformation Speed: Report from the ASAP Tech Partner Forum, Part One

Posted By John W. DeWitt, Monday, June 12, 2017

ASAP Media Managing Editor Cynthia B. Hanson and I caught up with leading ASAP members from the ASAP Silicon Valley Chapter—and one from the ASAP Midwest Chapter—in an 8 a.m. Pacific debriefing the morning after the inaugural ASAP Tech Partner Forum in Santa Clara, Calif. Despite the early hour, triumph and excitement remained palpable on the conference call as the group of executives described the fruits of more than six months spent planning the event in conjunction with ASAP staff executive Diane Lemkin.

“It was pretty amazing. It all came together. I can’t believe it actually all happened after all that effort,” enthused Erna Arnesen, CSAP, chief channel and alliance officer at ZL Technologies. “Seventy-four people showed up. A few people registered right at the end. One guy signed up that morning—he came from Tahoe. The group of people was very diverse, coming from across Silicon Valley from most of the leading companies and from startups, so there was a very wide swath of companies represented.” Also, she added, “It was a good cross-section of ASAP members and nonmembers.”

Leading tech companies represented included Cisco, NetApp, Intel, SAP, GE Digital, VMWare, Citrix, Splunk, Oracle, ServiceNow, Cognizant, Microsoft, and Xerox. Aside from Silicon Valley, attendees came from San Francisco and points across the Bay Area. “We had quite a few people from Southern California,” noted Norma Watenpaugh, CSAP, principal of Phoenix Consulting Group. Her Phoenix Consulting colleague Ann Trampas, CSAP, flew in from Chicago where she also is a professor at the University of Illinois at Chicago. Trampas chimed in, “We also had folks from Scottsdale, and someone came down from Seattle from JDA Software” to join several other JDA colleagues, “there were several execs from Hitachi Data Systems, including one from Minnesota, and we had several people fly in from the East Coast,” she added.

“From the perspective of an attendee, the quality of the program was exceptional,” Trampas said. “It was right up there with the quality of ASAP Global Alliance Summit presentations, but in a more intimate environment allowing you more access to those speakers. So I was blown away by the program.”

“A lot of attendees said they liked the intimate grouping, the roundtables, that the room was ‘comfortably full,’” Watenpaugh said. “And by staying with the high-tech focus for the entire event, they felt the topics were targeted and addressed issues that participants had really dealt with in their companies. It was not a generic ‘this is how you do metrics,’ but rather, ‘this is how you work in high-tech partnering in the context of digital transformation.’”

After the welcome, host sponsor NVIDIA kicked off the ASAP Tech Partner Forum with what our group of reviewers described as an impressively relevant and “buttoned-up” presentation by John Fanelli, product vice president for NVIDIA GRID, and Olimpio DeMarco, director of strategic alliances for manufacturing & Architecture, Engineering, and Construction (AEC) industries for NVIDIA, a maker of graphics processing units (GPUs) that is evolving beyond its roots in making graphics processor boards for gaming. Beyond gaming, the company is developing technologies that venture into the real world and virtually real world: supercomputing, artificial intelligence, and deep learning, Watenpaugh said.

“John Fanelli and Olimpio DeMarco really set the tone for the rest of the day—it was really good,” commented Greg Burge, a consultant and former San Mateo County alliance executive with a long history at IBM who is the immediate past president of the ASAP Silicon Valley Chapter. NVIDIA developed CUDA—which stands for Compute Unified Device Architecture—as the company’s programming interface and software architecture framework for writing to a GPU. “They described how this software programming model has affected NVIDIA’s approach to its partner ecosystem—anytime you bring in software development, it changes the way you partner,” Burge noted.

“It was really great for the host to kick off the event that way,” agreed Watenpaugh. “What I thought was fascinating is that NVIDIA has a lot of alliances with car companies around self-driving cars and artificial intelligence. Fanelli talked about both Toyota and Honda as partners.”

The highly engaged audience asked good questions, Watenpaugh noted. “One interesting question was around NVIDIA GRID—an ecosystem of five partners built to virtualize 10,000 desktop computers for Honda. ‘How do you manage that kind of constellation alliance?’”

Another participant asked the NVIDIA execs, “’What about the services required for all the complex technologies and complex ecosystem engagements you’re involved in,’” Arnesen recalled. “John Fanelli was very impressive in outlining his products, channels and alliances, but admitted that NVIDIA is just getting going building out services” and services partnerships.

“The last thing that they talked about was speed-of-light culture, or SOL culture,” Arnesen continued. At NVIDIA, “alliances are not centralized—the company has a distributed strategy and model. Olimpio DeMarco has his own alliance people that manage these different types of partners, but Fanelli said, ‘We want to be fast and nimble and agile, so we manage them as we need them for our businesses.’”

Check out the ASAP Blog for our previous articles and forthcoming ASAP Media coverage of the June 7, 2017 ASAP Tech Partner Forum in Santa Clara, Calif., hosted by NVIDIA, at www.strategic-alliances.org

Tags:  alliances  Ann Trampas  ASAP Tech Partner Forum  channels  Cisco  Citrix  Cognizant  CUDA  Erna Arnesen  GE Digital  GPU  Greg Burge  Intel  John Fanelli  Microsoft  NetApp  Norma Watenpaugh  NVIDIA  NVIDIA GRID  Olimpio DeMarco  Oracle  partner ecosystem  partners  SAP  ServiceNow  SOL culture  Splunk  VMWare  Xerox 

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Can Partnering Keep Pace with the Speed of Digital Transformation? Salesforce’s Tiffani Bova, GE’s Karen Dougherty, NVIDIA’s John Fanelli and Others Tackle Seminal Topics at ASAP Tech Partner Forum

Posted By John W. DeWitt, Thursday, April 27, 2017

Remember the halcyon days when alliance management just meant making big one-to-one partnerships run smoothly? Remember when the channel just took your awesome products and pushed ‘em out by the thousands? Remember when your CEO wasn’t so concerned about the success of your alliances, channel program, and collaboration in general?  

Things change—in an eye-blink. While the fundamentals still matter very much, any tech veteran will tell you it’s a new game in technology partnering, whether they’re in strategic alliances, channel management, or other roles. Customers rule, ecosystems proliferate, silos get crossed (or crushed), competition (and collaboration) can emerge from anywhere, and no one goes it alone or with just one-to-one partners.

Tech partnering executives—both veterans and those newer in the role—now have a learning event of their own focused on what it takes today to succeed in tech partnering. Wednesday, June 7 will see the debut  of the ASAP Tech Partner Forum, “Collaborate at the Speed of Digital Transformation,” a one-day executive learning event to be held Wednesday, June 7, 2017 in Santa Clara, Calif., at the corporate campus of gaming video graphics processing leader NVIDIA.

Headlining the event are several featured speakers, including:

  • Karen Dougherty, vice president of channel and alliances at GE Digital
  • John Fanelli, vice president, product at NVIDIA Grid
  • Tiffani Bova, global customer growth and innovation evangelist at Salesforce

You may have caught Bova at the ASAP Global Alliance Summit in San Diego back in March. She’s a widely respected former Gartner analyst and popular keynoter. In San Diego, Bova challenged the audience to recognize how in the business-to-business world “customers’ and partners’ expectations are changing” thanks to technologies we previously considered relevant only in the business-to-consumer world. 

“How many of you took a training class to know how to buy from Amazon?” she asked to knowing chuckles from the crowd. “Yet when we show up to work we have a very different relationship with technology. We need to learn from B2C because it’s bleeding into B2B. I’m talking about the experience we all have as consumers.”

Bova won’t be the only provocative speaker on June 7 in Santa Clara.

“Prepare to think hard and have your conventional wisdom challenged,” promised ASAP’s President and CEO Michael Leonetti, CSAP, in a press release issued this week http://www.prweb.com/releases/2017/04/prweb14275335.htm. The ASAP Tech Partner Forum “brings together an all-star cast of presenters offering an eye-opening look at what it really takes to succeed when you collaborate at the breathtaking speed of digital transformation—which is sweeping every industry touched by new technologies, and disrupts no industry more so than high tech itself,” Leonetti added. 

Bova, Fanelli, and Dougherty will be joined on stage by other high-tech partnering executives and experts including Andres Sintes of Cisco, Jim Chow of Google, Maria Olson of NetApp, Olimpio DeMarco of NVIDIA, Mike Maturo of Relayware, Meaghan Sullivan of SAP, Brooke Cunningham of Splunk, and Gaye Clemson of Globalinkage Consulting.

The June 7, 2017 ASAP Tech Partner Forum will include five hours of in-depth executive learning content and three hours of networking. Continental breakfast, a networking lunch and reception, and two networking breaks are included in the cost of the event ($299 for ASAP Members, $399 for guests). Host Sponsor of the ASAP Tech Partner Forum is NVIDIA; the event will be at NVIDIA Corporate Headquarters, 2800 Scott Blvd., Building E, Santa Clara, Calif. Additional sponsors include Gold Sponsor SMART Partnering Alliance and Silver Sponsor BeyondTrust.

Read this week’s full press release at http://www.prweb.com/releases/2017/04/prweb14275335.htm. For additional information and to register for the ASAP Tech Partner Forum, visit www.asaptechforum.org

Tags:  allainces  ASAP Tech Partner Forum  B2B  B2C  BeyondTrust  channels  collaborating  Digital Transformation  GE Digital  High-Tech Partnering  John Fanelli  Karen Dougherty  NVIDIA  Salesforce  SMART Partnering  Tiffani Bova 

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