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Intel’s Jonathan Ballon on Partnering and the Internet of Things: ‘I Don’t Think There’s Ever Been a Better Time to Be an Alliances Professional”

Posted By Cynthia B. Hanson & John DeWitt, Wednesday, March 2, 2016

You arrive at work one day to discover the plaque on your door changed overnight from Manager and Entrepreneur to Creator and Visionary. Welcome to the new world of alliance management, where the Internet of Things is injecting radical change into the old job description. That’s the wake-up call Jonathan Ballon brought with this year’s opening keynote address, Partnering: The Connective Tissue of the Internet of Things, on Tuesday afternoon, March 1. This year’s ASAP Global Alliance Summit is being held just outside the US capital, at the Gaylord National Resort & Convention Center, National Harbor, Md. USA.

Ballon’s presentation exemplified and magnified the Summit theme of “Partnering Everywhere: Expert Leadership for the Ecosystem.” Describing what he called The IoT for Life, Ballon says the new speed, scope, and scale of partnering will require never-before-seen levels of innovation, creativity, bold experimentation, and the ability to learn quickly, iterate strategies, try new models for value creation, and deliver and capture within new solutions.

“It’s happening now, in real time, so you don’t have the luxury of sitting back and crafting your ideal ecosystem strategy,” Ballon told the rapt audience of several hundred partnering executives.

The IoT is driving change on a massive scale, and offers the potential of improving billions of lives by harnessing data collected from sensors attached to objects and turning this data into problem-solving solutions, says Ballon. This is not coming around the bend, he emphasized; the future has already arrived with remote patient monitoring benefiting patients and providers. Widen the lens, and the potential becomes enormous in areas such as agriculture, security, environmental protection, and more.

Ballon noted that partnering of this type is a profound shift for Intel, traditionally a vertically integrated company. And it’s simply quite difficult to do well, he said. “Personally I’ve been experiencing a lot of challenges around partnering in this new IOT world,” Ballon acknowledged. Specifically, he said, partnering in the rapidly exploding IoT ecosystem is different than traditional partnering in four key ways:

  • Business and partnering models are being created in real time
  • Partners often aren’t the “usual suspects”
  • Partnering is occurring at an exponentially faster speed and scale
  • Experimentation and learning are the focus at this juncture in the development of IoT ecosystems

To be successful in this new IoT ecosystem requires rethinking the role of partnering and making it integral to your business model—and embracing that your role as a partner will vary, even if you are used to being the orchestrator of your ecosystem. 

“Roles you play can change from opportunity to opportunity,” explained. “Some customers expect Intel to step up and be that back to pat. Other times we’re standing behind a systems integrator.” The most important thing, he says, is having “the agility of a school of fish” when you are aligning your ecosystem around the unique demands of each customer.

The Internet of Things is already here, but Ballon noted that many challenges of partnering in the ecosystem remain to be solved—including the fundamental economics of compensating multiple partners (and your sales forces, for that matter). “Sharing in the rewards of your customer value proposition—how do you value, calculate it, and pay for it. When you’re monetizing a service and checks need to go to other parties, I don’t’ think anyone has figured it out yet,” he said.

“One thing is certain: coopetition is the new norm,” Ballon said in describing the complex partnerships that come together around every IoT solution Intel rolls out. “There’s not a single case where there’s a clear line between what we and a partner does. We deal with this every day. The rubber meets road with sales force in the field. It’s a very trick thing and it requires the right compensation models with sales force to support these types of [partnering].”

Generally, Ballon said, expect the unexpected. “Not everything is going to be well programmed from the get go.”

The audience peppered Ballon with questions at the conclusion of his presentation. One executive generated chuckles when he asked, “How much of my partnering role will be automated?”

“Probably not much,” Ballon responded. “I don’t think there’s ever been a better time to be an alliances professional because the opportunity presented before us, the IOT, is showcasing the value of this function. I would bet three years from now the number of people in this room will double.”

Tags:  2015 ASAP Global Alliance Summit  alliances  ASAP  Intel  IoT  Jonathan Ballon  partnering  strategy  systems integrator  Visionary 

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ASAP Announces Alliance Excellence Awards Finalists Slated to Take Center Stage at the 2016 ASAP Global Alliance Summit

Posted By Cynthia B. Hanson, Monday, February 8, 2016

At this year’s much-anticipated ASAP Alliance Excellence Awards, some of the world’s most partnering-savvy companies are vying for center-stage recognition of their exceptional performance in the world of alliance management. Officially announced this week in an ASAP press release, the three categories of awards will be presented March 1 at the 2016 Global Alliance Summit, “Partnering Everywhere: Expert Leadership for the Ecosystem,” March 1–4 at the Gaylord National Resort & Convention Center, National Harbor, Maryland, USA. 

The finalists for the Individual Alliance Excellence Award are: AbbVie-Genentech Roche, Cisco-Dimension Data, International SOS-Control Risks, and Panduit-General Cable. One of two candidates will receive the Innovative Best Alliance Practice Award: National Instruments or Takeda Russia. There are three contenders vying for the Alliance Program Excellence Award: Bayer, Huawei Technologies, and National Instruments. 

“The Alliance Excellence Awards highlight the best and brightest in partnering and alliance management. The significance of these awards cannot be underestimated,” remarked Mike Leonetti, president and CEO of ASAP, in last week’s press release. “These awards are ‘proof in the pudding’ that effective leadership, a strong alliance management function, and sophisticated partnering practices pay off in successful, healthy alliances. The awards highlight the efforts, achievements, and innovations that improve strategy and productivity of partnering programs, with benefits to partnering companies’ bottom lines as well as to society in general. These finalists were selected because they have proven their worth as leaders in the field of alliance management.” 

The awards are presented to companies that excel in:

  • Leading, planning, and implementation with compelling and measurable results
  • The use of new, individual alliance management tools or processes that have an immediate and powerful impact on the organization and/or discipline of alliance management
  • Implementation and management of alliance portfolios that demonstrate consistent success, persistence in overcoming obstacles, and creative and/or efficient use of tools, professional development/certification, processes, and other elements
  • Creativity and out-of –the-box thinking that has evolved the art and science of alliance management

 For more information about the finalists and their achievements, read the full announcement on PR Web newswire at http://www.prweb.com/releases/2016/02/prweb13196184.htm

Tags:  AbbVie-Genentech Roche  alliance management  alliance portfolios  ASAP Alliance Excellence Awards  Bayer  Cisco-Dimension Data  Huawei Technologies  implementation  innovation  International SOS-Control Risks  National Instruments  Panduit-General Cable  partnering  Takeda Russia 

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Biopharma Alliance Management in the Ecosystem Era: Three Leaders Offer Quick ‘Doses’ of Advice Followed by Deeper Dive ‘Treatments’ for Staying Abreast of Change in the Field

Posted By Cynthia Hanson, Thursday, September 10, 2015

ASAP presented three plenary sessions Thursday morning, Sept. 10, in an engaging new 20-minute topic overview, “ASAP Quick Takes,” designed after the “TED Talks” format as part of the 2015 ASAP BioPharma Conference. The second half of the morning was devoted to “Deeper Dive” sessions with more in-depth plenary presentations and peer exchanges in roundtable discussions focused on particular topics. The three talks were moderated by Jan Twombly, CSAP and president of The Rhythm of Business, Inc. Organized around the theme of “Alliance Expertise at the Forefront: Leadership for the Ecosystem,” the conference kicked off Wed., Sept. 9 at the Revere Hotel in Boston, Mass., USA.

 

First at the podium was Heather Fraser, global life sciences and healthcare lead at IBM’s Institute for Business Value, who discussed “Redefining Partnering in the Healthcare and Life Sciences Ecosystem.” Recent developments and findings have prompted a major shift from the traditional one-to-one partnering model to partnering within the ecosystem. The disruption has impacted not only the traditional pharma and biotech players in the healthcare and life sciences industries, but also less-traditional, sometimes surprising players, such as judicial (law enforcement and the courts), consumer electronics, and the automotive industry, among others. Technology is a major catalyst. While it has forced greater connectivity and openness, it has also resulted in greater complexity in partnering, Fraser said. The new dynamics beg the question “How do I find and connect with the right partners in new and unfamiliar industries and how do I make the connections?”

 

Next on the floor was Cindy Warren, vice president of alliance management at Janssen Pharmaceutical Companies of Johnson & Johnson, with her talk on “Alliance Leadership for the Healthcare Ecosystem.” Partnering used to be simple, she said as she presented a slide from the old television show “The Dating Game,” where you asked three questions, and the answers resulted in a clear choice, she said.  The old model of “sharing a soda, talking, and shaking hands” to forge the deal no longer holds up in a business environment impacted by technology and greater complexity. We’re in a new era that requires a partnering approach more akin to “speed dating,” Warren explained—and if you don’t move fast enough, you might not secure the partnership. “Our leaders need to become more agile, more flexible. It’s not just about taking that agreement and executing it, but making sure partners are aligned. It’s about working with it, shaping that collaboration, not just about delivering value, but creating value,” she explained.

 

The final plenary session highlighted patient advocacy while exploring the industry-focused partnering activities of the Alzheimer’s Association. It takes a village to support an Alzheimer patient and his or her caregivers, as emphasized in “Supporting Patients and Families at the Center of the Ecosystem,” presented by Lenore Jackson-Pope, BSN, MSM, CCRP, manager of medical and research education for the association’s Massachusetts/New Hampshire Chapter. The number of Alzheimer’s patients has increased astronomically in the past 15 years, and “the country will be bankrupted if we don’t find solution,” she warned. Through its partnering and advocacy, this patient advocacy organization aims to rapidly address the 3 C’s of the disease—care, cure, and cause—during a time when financial support from the National Institutes of Health is marginal compared to its financial support for cancer, HIV, and other serious diseases. Consequently, the Alzheimer’s Association—which Jackson-Pope described as the world’s largest nonprofit funder of research—has created an extensive network of supporters and partnerships to address the problem.

 

Diving Deeper: What Does It Take to Be an ‘Ecosystem Warrior’?

While fundamentals (such as anticipating and managing risk) often remain important, the role of alliance management changes considerably in the ecosystem, IBM’s Fraser emphasized in her “Deeper Dive” follow-on session.

 

“Thinking back to your roles, the ability to partner beyond current borders requires understanding of new and emerging industries, different regulatory environments, speed to market, and the continuum of health, wellness, and care,” she explained. “You also have to have the stamina to stand up, be counted, and explain why different ideas may work for creating value for your organization moving forward.”

 

This type thinking (and stamina) are required of what she called “successful ecosystem warriors.” Key capabilities including “having that ability to act with speed, but at different speeds in different industries and ecosystems, really being the hunter that goes out and looks at those new and different networks, being the person that’s prepared to be disruptive, and understanding what role your organization needs to take in that ecosystem.”

 

Fraser left the audience with several key questions to consider: 

  • What role does your organization plan to play in the ecosystem?
  • Do you have the skills and capabilities to work in that converged ecosystem?Can you address the cultural aspect—“really getting under the skin of the culture of players you’re going to work with”?

Tags:  Alzheimer’s Association  ASAP Quick Takes  Cindy Warren  ecosystem  Heather Fraser  IBM’s Institute for Business Value  Janssen Pharmaceutical Companies  Lenore Jackson-Pope  partnering  patient advocacy  TED Talks 

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Partnering Goes Interplanetary—in the Pages of Strategic Alliance Magazine and onstage at the 2015 ASAP Global Alliance Summit

Posted By John W. DeWitt, Wednesday, February 18, 2015

[Excerpted from the forthcoming Q1 2015 Strategic Alliance Magazine]

 

What I enjoy most about the ASAP community is its raw intellectual rigor. It’s a real-life university on the leading edge of business practice—where the average grade is just 53%, based on success rates. It takes big thinking, by big thinkers—as well as professorial attention to the minutest detail—to succeed in the world of partnering, alliance management, and business collaboration.

 

Big ideas and the brains behind them converge in the pages of Strategic Alliance Magazine, at ASAP’s chapter and online events, and most powerfully at the annual ASAP Global Alliance Summit. As magazine publisher, moderator of many online events for ASAP, and frequent blogger on this site, I’ve gotten a good preview of what our community’s leading thinkers and practitioners will be talking about March 2-5 in Orlando. Two key discussion threads:

 

1. Strategy, sales, and revenue. Now partnering often gets its full due in “build, buy, or ally?” strategic decisions. But that puts alliance and partnering executives (many who also work in merger integration) on the spot: partnerships must deliver the goods and much more consistently fulfill their strategic intent. Yes, our well-developed alliance management practices and toolkits still matter, say Jan Twombly, CSAP, and Jeff Shuman, CSAP, Ph.D., in their January ASAP webinar and forthcoming summit session. But, they argue, our minds, skills, and tools must be leveraged much more strategically to improve our success managing mission-critical alliances, partner portfolios, and ecosystems. And what they say can be done. In one real-life case study about pushing alliance practice to that strategic level, Mission Pharmacal President Terry Herring will talk about restructuring a family-owned pharma company into a partnering—and sales—powerhouse.

 

Indeed, sales and revenue matter more than ever to alliance executives—and conversely, business development and sales are rapidly morphing into highly collaborative functions that require business skills long since honed by the alliance management profession. In recent ASAP webinars and Strategic Alliance Magazine articles, Norma Watenpaugh, CSAP, and Dede Haas, CSAP, have honed in on the rapid convergence of practice between alliance and channel sales management—and Haas will join Ann Trampas, CSAP, to share their latest findings during a special 90-minute workshop at the summit.  

 

2. Entrepreneurial business models and complex collaborations. Multiparty and coopetition alliances, cross-sector partnering, ecosystem management, and other sorts of complex, multiplayer collaborative models come to the fore at this year’s summit. These aren’t just big concepts—we’re now in the thick of actually managing (with increasing sophistication) these highly complex and chaotic types of partnering models. Two keynotes and multiple summit sessions delve deeply into cutting-edge models and how they play out in practice. Talk about big thinking: How about multi-party, multi-sector, coopetition partnerships tackling global health challenges—and government partnering with entrepreneurs to send tourists and asteroid miners into space?

 

Partnering and alliance management are truly in the thick of the fray in business—and the prominence of our role continues to grow in our companies and organizations. That’s why learning and events in the ASAP community remain so vital and relevant to our daily work. We, the professors and student-practitioners of partnering and alliance management, must keep on our toes—with one eye on the big picture and one focused on each pixel. Or you can bet some really smart millennial or entrepreneur will be stomping our toes and filling our shoes.

 

About the 2015 ASAP Global Alliance Summit

Held this year on March 2-5 at Hyatt Regency Orlando, the annual ASAP Global Alliance Summit is the world’s largest gathering of alliance, partnering, and business collaboration professionals. For more information or to register for this year’s summit, visit www.asapweb.org/summit. And be sure to visit this blog frequently during and after the Summit for the ASAP Media team’s live blog coverage of many event sessions.

Tags:  alliance management  ASAP Global Alliance Summit  collaboration  Dede Haas  Entrepreneurial  Jan Twombly  Jeff Shuman  Norma Watenpaugh  partnering  Strategic Alliance Magazine  Strategy 

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