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Cancellation Policy

Please submit all requests for registration cancellations via email to Diane Lemkin at dlemkin@strategic-alliances.org. ASAP regrets that refunds will not be given for no-shows.

Conferences

All registration cancellations and refund requests must be made in writing at least 45 days prior to the event. A refund of the registration fee, minus an administrative fee of $250, will be given for cancellations received by that date. Substitutions can be made anytime up to 7 days prior to the conference. Please note if the colleague you are transferring to is not an ASAP Member, they will need to pay the difference in the registration rate. 

CA-AM and CSAP In Person and Virtual Certification Workshops

All workshop registration cancellations and refund requests must be made in writing up to 45 days prior to workshop. A refund of the registration fee, minus an administrative fee of $150, will be given for cancellations received by that date. Substitutions can be made anytime up to 10 days prior to workshop. For certification workshops, the substitute must be a current member of ASAP. 

Alliance Management Workshops

All workshop registration cancellations and refund requests must be made in writing up to 45 days prior to workshop. A refund of the registration fee, minus an administrative fee of $150, will be given for cancellations received by that date. Substitutions can be made anytime up to 7 days prior to workshop. Please note if the colleague you are transferring to is not an ASAP Member, they will need to pay the difference in the registration rate. 

Alliance Manangement Executive Education Courses

All workshop registration cancellations and refund requests must be made in writing up to 45 days prior to workshop. A refund of the registration fee, minus an administrative fee of $75, will be given for cancellations received by that date. Substitutions can be made anytime up to 7 days prior to workshop. Please note if the colleague you are transferring to is not an ASAP Member, they will need to pay the difference in the registration rate. 

Webinars

All webinar registration cancellations must be made in writing up to 7 days prior to the event. A credit towards a future webinar will be given for cancellations received by that date. Substitutions can be made anytime up to 7 days prior to the webinar. 

Membership

Company and Individual memberships are non-refundable and non-transferable. For individual memberships, if a member leaves a company, the membership stays with the individual.