Stand and Deliver: Continuous Improvement in Partnering

Please note: ASAP certified member will receive .25 CEU for attending this program.

Featuring:

Adam McNair
Chief Operating Officer | Highlight Technologies

Does your organization have the discipline to continuously improve its partnering practices? Do you jointly work with your partners to the benefit of all parties, including end customers?

And what does it mean to instill and maintain a culture of continuous improvement where you and your partners consciously and constantly work to exceed expectations? Our speaker will delve into these and other questions, including how to jointly set improvement targets with partners and deliver mutual value as well as benefits to customers.

About Our Featured Guest:

Adam has devoted his career to furthering the missions of the federal government and helping co-workers advance and thrive. Over the past 20 years, Adam has worked as a federal employee or industry partner at nearly every cabinet level agency. Drawing on that experience, he serves as Highlight's chief operating officer to oversee all aspects of service delivery, account management, and employee engagement. His daily focus is to ensure that we provide opportunities for our employees to thrive and for our customers to accomplish their missions for the nation.

Adam came to know Highlight almost nine years ago, while leading a services organization for CACI. At CACI, he was instrumental in the launch of several career development programs while also successfully delivering highly complex programs for the Federal Government. Adam has also enjoyed successful tenures as the Federal Civilian Group President and Chief Administrative Officer at DMI.

Always active in efforts to foster collaboration between government and industry, Adam has been involved in leadership capacities to further the mission of government with ACT/IAC and Washington Exec.